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Non-refundable rate — an online rate, which is valid in case of full pre-payment for the service in the established time from the moment of booking.
A non-refundable rate applies to all business hotels in the chain and includes breakfast.
Payment is accepted only by credit card.
The non-refundable rate is valid for pre-bookings and 100% prepayment, cannot be combined with other special offers and discounts. In case of cancellation, no-show or reduction of accommodation, a refund is not provided for this rate.
The extension of the guest’s stay is carried out at the current rate applicable at the time of the extension.
Additional discounts do not apply to this special offer.
Loyalty cards do not apply to this special offer.
When choosing a non-refundable rate, the guest automatically agrees with these rules.
The room price includes: accommodation, buffet breakfast, Wi-Fi, taxes (except tourist tax). From 01/19/2023, in accordance with the Decree of the Government of the Republic of Kazakhstan, tourist tax rates for foreigners have been established.
Children up to and including 5 years old stay free of charge in the same room with their parents without providing an extra bed. The cost of placing children over 6 years old and adults in an extra bed in the room is 6000 tenge.